ECS Geothermal Heating & Cooling

We have a new unit that we bought in 2023. Over the weekend it lost a part and wouldn't heat. I call them on Sunday and after a quick look online, he says he's coming out. The technician arrived 15 minutes before kickoff of Chiefs / Ravens AFC Championship.. With it all on the line, he comes out for a broken part.. What service! To me it feels like they showed up on not only a holiday weekend, but in the middle of the town fireworks display. He managed to get it sorted in the first quarter including parts paperwork and all. A big KC shout and Thanks to ECS!

Got a new geothermal system installed in early October '23. It was replacing two very old units, one heat pump, one ac and two aging furnaces. Worked out to do a single 6 ton Water Furnace unit. Warning: it will destroy your yard, but they told us it would. Looked like a mountain range when it was done, but as they said the mounds came down with rain. The ECS team was very courteous, knowledgeable and professional. I thoroughly enjoyed learning about the system and what they were doing along the way. It was quite the transformation from the dual system to one unit, but it works seamlessly. The system itself is phenomenal. Our bills have dropped considerably and the house is very comfortable. It's also very quiet compared to the old system. We had a minor issue with the deep freeze the following January, but I called and they were able to get someone out that day to fix the issue for us in a few minutes. If you're on the fence, give it a go. You definitely won't be sorry.

Great company to work with. Honest, reliable, and competent. Quality service, knowledgeable workers and staff: a company one can trust in to do it right to standards the first time. Highly recommend them to all.

They actually do what they say! They showed up everytime they said they would. Installed a ground source heat pump. Clint was very good at answering all my questions and exceeding expectations. They subcontract the drilling and let me tell you, those guys will mess up your yard! I'll have to fix my yard when it settles but in the meantime I'll enjoy some low electric bills for years to come. ECS has great guys that do the installs and are very professional from the top down, highly reccomend!

Great people and service

The A/C went out on our geothermal system on a 100 degree Friday afternoon. We tried what we could to troubleshoot with no luck and after an 85 degree night I called ECS at 5:55 am Saturday morning expecting to leave a message and wait for a return call. Much to my surprise, the on-call tech answered the phone! He was at our house by 7:00 am, quickly determined the problem and showed me additional troubleshooting for the future. Thank you ECS - you saved our weekend with guests arriving later in the day!

Professional, competent, and conscientious. They showed up when no one else was available. I’m so grateful to these guys. I would gladly work with them again.

They were very helpful listening to the problem I had and giving me a solution on the phone before coming out for a service call.

Geothermal Julie and Clint were great to deal with from concept to completed heating and cooling system. I cannot recommend ECS Geothermal more. Clint was very responsive and easy to work with when changes had to be made because of the location of water and sewer pipes around my house. ECS Geothermal embodies "service after the sale" as well. When we had questions or needed filters for the system, Julie was very helpful and easy to work with. I now have a reliable and efficient home heating and cooling system that will last a long long time. Thanks again.