Helpful Tips

The following section includes the most frequently asked questions (FAQs) since ownership of a geothermal system is quite different than ordinary systems. We’ve included operating tips as well as information on how to get the best results in comfort, savings, and reliability. We want your geothermal ownership experience to be something that you’ll enjoy and

When we originally posted this in July this year we did not have the correct active link to request a new SD Card. Click this link or the image below to access this form.   This is one of our most requested troubleshooting guides. keep the UPDATED downloadable PDF available located here – UPDATED Symphony

This is one of our most requested troubleshooting guides. keep the downloadable PDF available located here – Symphony WIFi Connect   Step by Step Image Guide:   STEP 1: STEP 2: STEP 3: CONTACT US if you run into any issues with your reconnection.     Remember! The 30% tax credit for geothermal heat pump

  Geothermal heating and cooling systems are becoming increasingly popular for their energy efficiency and minimal environmental impact. With the growing demand for these systems, it can be overwhelming for new customers to understand the technology. To address this issue, a new customer resource area has been created to provide information and support.   Our

  While you’re working on your many Spring Projects, don’t forget to make sure you air filter is in tip-top shape. If you haven’t changed your filter recently, now is the perfect time to put that on your list. Running low, or completely out of filters? We can help you there, shop for your filter

  Every Geothermal System needs Maintenance in the Spring Here are just a couple of things to check on your geothermal system this spring:   Replace Your Filter New air filters enable effective air circulation throughout all rooms. Replacing the air filters also averts sudden mechanical malfunction. Contact us to get the correct filter ordered

Your investment in a Geothermal Heating and Cooling  System was a significant expenditure. While these systems are among the most reliable HVAC systems available, your WaterFurnace Geothermal System must be properly maintained in order to achieve maximum performance and long system life.     It is recommended that you have your system thoroughly checked by